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System Addict
(@system-addict)
Member Admin
Joined: 2 years ago
Posts: 362
Topic starter  

This is now the third time within the space of about 20 hours I cannot access the site and nobody is online to assist.

Clearly it is a website issue but eventually people run out of patience.

Luke


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Room Moderator 4
(@quirky)
Member Admin
Joined: 2 years ago
Posts: 83
 

No ive already explained.

When a moderator is not online, the room closes.

The site cannot be left unmoderated.

This has been set up that way intentionally.

 

This post was modified 2 years ago by Room Moderator 4

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Room Moderator 4
(@quirky)
Member Admin
Joined: 2 years ago
Posts: 83
 

I have changed the settings back so the room is open.

Please understand that its is very difficult to have a chatroom moderated 24/7.

I understand this is frustrating but an unmoderated room is dangerous and very likely illegal.

I hope I don't regret unlocking it.

 


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System Addict
(@system-addict)
Member Admin
Joined: 2 years ago
Posts: 362
Topic starter  

OK, well thanks once again for all your help Sarah. I still can't get on however 🙂 Maybe just a question of bad timing x


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System Addict
(@system-addict)
Member Admin
Joined: 2 years ago
Posts: 362
Topic starter  

Still no luck, I've bitterly missed not being able to get on, the screen just freezes. Has anyone else experienced the same problems? I'm sure my Java is up to date. No rush Sarah and it is late but hope I can get back on sooner rather than later.


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System Addict
(@system-addict)
Member Admin
Joined: 2 years ago
Posts: 362
Topic starter  

And still no luck Sarah x Can you please let me know when I can rejoin? Thanks, Luke


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Room Moderator 4
(@quirky)
Member Admin
Joined: 2 years ago
Posts: 83
 

ohhhh so odd, its working for everyone else and you are deffo NOT banned.

when you're on the site next please click on the we are online now button ok 

I will help you

You don't need to rejoin as your account is still live and active.

 


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Room Moderator 4
(@quirky)
Member Admin
Joined: 2 years ago
Posts: 83
 

ALL FIXED

Have changed settings to accept all browsers, I don't know why you're the only one who couldn't gain access but all should be well now!

We have all missed you!


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